---
title: Use a Referral Code
slug: referral-code
summary: "Use a friend's code when you sign up or upgrade and you both get free months — it pays to have friends."
youll_need:
- "A referral code (from a friend or a FrameAI email)"
- "A FrameAI account"
- "~2 min at signup or upgrade"
steps:
- "Get a referral code — it looks like `FRAMEAI-XYZ789` (6+ characters, all caps)"
- "Go to FrameAI signup or upgrade page (/signup or /settings/billing)"
- 'Paste the code in the "Referral code" field — it is near the bottom of the plan picker'
- "Continue with signup/payment — the discount applies immediately"
- "Both you and the referrer get a credit on your next billing cycle"
what_you_should_see: "Green confirmation banner: 'Referral code applied — [X] free months added to your account!'"
common_problems:
- "Code not recognised: Codes are case-sensitive — copy exactly as shown, no spaces."
- "Code already used: Each code can only be used once per account — ask the referrer for a fresh code."
- "Where do I find my code?: Go to Studio → Settings → Referrals — your personal code is there."
- "No discount shown: Referral codes only apply on upgrade, not on initial free trial signup."
video_slug: referral-code
category: get_started
locale: en
---
## Use a Referral Code
When someone with a FrameAI account refers a friend, both get free months. It's the one time having friends in structural engineering pays off literally.
### Before you start
| Item | Details |
|------|---------|
| Code format | `FRAMEAI-XXXXXX` — 6+ characters, all caps |
| Where to find one | A FrameAI email, a friend's referral link, or your own code in Studio |
| Account | Existing FrameAI account required (or new signup at the same time) |
---
### Step 1 — Get a referral code
Referral codes look like `FRAMEAI-ABC123`. They appear in:
- **FrameAI referral emails** — sent when you share your own code
- **A friend's message** — they copied it from Studio → Settings → Referrals
- **The bottom of a plan picker page** — during upgrade
```
📸 Screenshot: Referral code field at the bottom of the plan picker on /settings/billing.
TODO: replace with actual screenshot
```
### Step 2 — Go to FrameAI signup or upgrade
Navigate to either:
- `/signup` — if you are creating a new account
- `/settings/billing` — if you are upgrading an existing account
The referral code field appears near the bottom of the plan picker section.
```
📸 Screenshot: Signup page with referral code field highlighted.
TODO: replace with actual screenshot
```
### Step 3 — Paste the code
Paste the code exactly as shown — codes are **case-sensitive** and contain no spaces or special characters.
```
📸 Screenshot: Referral code pasted and validated with green checkmark.
TODO: replace with actual screenshot
```
### Step 4 — Continue with signup or payment
After pasting the code, click **Continue** or **Subscribe**. The discount is applied immediately — no separate step, no code to remember.
### Step 5 — Confirm both credits land
You will see a green confirmation banner:
> **Referral code applied — 2 free months added to your account!**
The referrer also receives an email credit notification within 24 hours of your first paid charge.
```
📸 Screenshot: Green confirmation banner confirming referral code applied.
TODO: replace with actual screenshot
```
---
## What you should see
A green confirmation banner:
> **Referral code applied — [X] free months added to your account!**
And a credit line on your next billing statement showing the free months applied.
---
## Common problems
**Code not recognised**
> Codes are case-sensitive — copy exactly as shown, including the hyphen. No spaces, no trailing characters.
**Code already used**
> Each code can only be used once per account. If your code says "already used", ask the person who gave it to you — they can share a fresh code from their Settings → Referrals page.
**Where do I find my own code?**
> Go to **Studio → Settings → Referrals**. Your personal referral code is displayed there, along with a shareable link.
**No discount shown after pasting**
> Referral codes only apply on **upgrade to a paid plan**, not on initial free trial signup. If you are in the free trial and paste a code, the discount is held and applied when you upgrade.
---
## What's next?
- [Run Your First Eurocode Calculation](/docs/tutorials/run-eurocode-calculations) — make the most of your new paid plan
- [Export to Fabrication](/docs/tutorials/export-to-fabrication) — unlock the full DSTV + shop drawing export
Prefer to watch? [Watch the video walkthrough](/videos/referral-code)